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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up window will show up. It comprises comprehensive information about all the operations that you can carry out on the given page. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich array of educational videos clarifying how to use our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, take a glimpse at our comprehensive FAQ section, which contains questions asked by real persons and offers real solutions. We regulary "revamp" our FAQ section with new articles so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, we have a excellent team of client support engineers available 24x7x365 and ready to help you with any issue. Each support ticket you submit will be answered within sixty minutes (the average response time is about 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 OUR ID: 250528 Sales Lines Working Hours: Monday to Friday: 10.00 AM - 06.00 PM GMT/UK 05.00 AM - 01.00 PM EST/USA 08.00 PM - 04.00 AM EST/AU email: support@propersupport.com Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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